Data privacy

We appreciate your trust in us and will handle your personal data with greatest of care, employing the highest security standards to prevent unauthorized access. Your order, your personal data and payment details are protected by technical security systems and additional authorization procedures, both during data transfer and when the data is filed on our servers. Our data privacy and protection regulations comply with the German Data Protection (BDSG) and Telemedia (TMG) legislation. 

1. Use of your data
When processing data, your information is always protected in accordance with statutory regulations. We use your personal data to process orders, maintain customer contact and, if necessary transfer it to third parties, e.g. logistics partners. Data exchange with service companies and e.g. Schufa may possibly take place for the purpose of credit assessment. Furthermore, we or Ford Motor Company Group and associated companies may use and process your data for market research purposes. e.g. Ford Motor Company Group may use them for telephone surveys and market research. We may also transfer your address data to trusted partner companies for postal advertising (excluded is advertising on the phone or per email). At any time, you are entitled to contradict the use and processing of your data for marketing purposes by sending a notice to:

Ford Lifestyle Collection
by cyber-Wear Heidelberg GmbH
Dieselstrasse 2
69221 Dossenheim
Germany
E-Mail: service@ford-lc.com

2. Our technical standards
For data transfer we use the SSL (Secure Socket Layer) security system in conjunction with 256-bit encryption. This method provides maximum security and is therefore also used by banks for data protection and online banking. You recognize that data is being transferred in encrypted form by the display of a key or closed padlock icon in the lower status bar of your browser. 

The connection is encrypted by means of high-grade encryption (AES-256 256 bit); the key exchange takes place using RSA 1024 bit. 

3. Authorization, changing and deleting personal data
You can view, edit or delete your own data anytime under "my account” using your email address and your password. You should not reveal your password to third parties. You should always log out from your personal account after you have used it, and you should use SSL encryption for order processing whenever we offer it. 

4. Use of cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser features. We can access these cookies during your visit to the Ford-Lifestyle-Collection Shop or for any subsequent visit. Our cookies are read protected against third parties by using your browser's security features. While our session cookies are unencrypted, in case of permanent cookies we make use of pseudonomysation to protect your data. Cookies enable our systems to recognize your browser and, e.g. tailor advertisements to match your preferred interests. 

The “Help” function in the menu bar of most web browsers explains how to prevent your browser from accepting new cookies, how you get your browser to indicate when you receive a new cookie and also how to disable all cookies you have received. However, we recommend to allow cookies so we are able to improve the structure of our website regarding advertisements. Information we receive through cookies will be used to tailor your visit to our web site and make it as comfortable as possible.

5. Use of count pixels
Information about our customers is extremely important for us and helps us to constantly optimize our internet pages. We therefore employ count pixels (small graphics) on our pages. When you open a page, the count pixel is loaded from a server on the internet and registered with us employing the IP address you use and possibly your cookie ID. This enables us to check which pages on our website are visited and which activities are performed. They help us get to know our customers better and to constantly enhance the shopping experience in the Ford Lifestyle Collection Shop. 
We also use the information obtained for targeted placement of our internet advertising on advertising websites. For this purpose we also transfer count pixel information to particular, trustworthy partner companies. If you do not want any automatic personalized evaluation, you can cancel this function in writing at any time. 

Ford Lifestyle Collection
by cyber-Wear Heidelberg GmbH
Dieselstrasse 2
69221 Dossenheim
Germany
INT: +49(0)6221 7590-560
UK: +44 203 608 1385 
Fax: +49(0)6221 7590-555
E-Mail: service@ford-lc.com

In this case, we have to place a cookie that indicates that your data will not be evaluated. However, we will no longer evaluate your personal data.

6. Right to information, correction, deletion and blocking of your data
Upon request, we inform you free of charge about your personal data we have stored. Please contact us at below address or give us a call. Upon request, we are also obliged to correct, block or delete your data stored. 

7. Contradiction clause relating to data collection for advertising purposes
I agree that my personal data may be stored, processed and used by cyber-Wear Heidelberg GmbH for advertising and market research in accordance with the provisions of the German Data Protection Act (BDSG).

I am aware that I have the right to contradict the processing and use of my personal data for advertising purposes anytime in accordance with § 28 BDSG. It is sufficient to send a short notice to:

Ford Lifestyle Collection
by cyber-Wear Heidelberg GmbH
Dieselstrasse 2
69221 Dossenheim
Germany
INT: +49(0)6221 7590-560
UK: +44 203 608 1385 
Fax: +49(0)6221 7590-555
E-Mail: service@ford-lc.com

8. Contradiction clause relating to advertising measures in the context of initial contact
If you do not wish to receive any further information, you can cancel the right to process and use of your personal data for advertising purposes in accordance with § 28 of the German Data Protection Act, anytime. It is sufficient to send a short notice to:

Ford Lifestyle Collection
by cyber-Wear Heidelberg GmbH
Dieselstrasse 2
69221 Dossenheim
Germany
INT: +49(0)6221 7590-560
UK: +44 203 608 1385 
Fax: +49(0)6221 7590-555
E-Mail: service@ford-lc.com